Help

Knowledge Base

Browse guides and answers to get the most out of 123 Tix.

Partial Refunds

Some events may allow a partial refund, where only part of your booking is refunded while the remaining tickets stay valid.

Partial refunds are subject to the event organiser's refund policy and are not available for all events.

When a Partial Refund May Apply

A partial refund may be considered for situations such as:

  • Refunding one or more tickets from a booking.
  • Price adjustments.
  • Event changes.
  • Other circumstances approved by the event organiser.

If a partial refund is approved, the remaining tickets in your booking will continue to be valid.

Important Information

  • Partial refunds are not available for every event.
  • Approval is at the discretion of the event organiser and their refund policy.
  • If your refund is approved, you will receive a confirmation email once it has been processed.

Still need help?

Chat with our support team or send us a message and we’ll get back to you.

Contact support
← Back to help centre
Scroll to Top