Finding Your Tickets

Finding Your Tickets

Your tickets will be sent to the email address used during the booking process (or, if you chose SMS delivery, as a link texted to your mobile).

Can't Find Your Tickets?

Before contacting support, please check:

• Your inbox for the booking confirmation email.
• Your junk or spam folder.
• Any attachments included with the confirmation email, as these may contain your tickets.

You can also resend your tickets yourself: go to My Tickets at https://www.123tix.com.au/events/access, enter the email address you booked with and select Receive Access Link. Open the link we email you, choose your event and select Email tickets again, or view and download them straight away.

If you're still unable to locate your tickets, contact 123 Tix support. To help locate your booking, have the following information ready:

• Booking ID (if available)
• Name used for the booking
• Email address used during checkout
• Phone number used during checkout

The support team can resend your tickets if required.