Full Refunds

Full Refunds

A full refund may be available if:

• An event is cancelled.
• An event is rescheduled and you are unable or choose not to attend (subject to the organiser's policy and applicable consumer law).
• An event is significantly relocated.
• You are otherwise entitled to a remedy under the applicable consumer protection laws.

Refund eligibility is determined by the event organiser's refund policy, shown under Refund policy on the event page and at checkout, and by any applicable consumer laws. Approved refunds are returned to the original payment method.

If you believe you're entitled to a refund, review the event's refund policy and Terms & Conditions, or contact the event organiser or 123 Tix support for further assistance.